Refund Policy

Refund Policy – Foluson.space

At Foluson.space, we are committed to delivering quality service, security, and satisfaction to all our users. This Refund Policy explains the terms under which you may request a refund and outlines our obligations and limitations.

By using our platform or subscribing to any of our services, you agree to this policy.

✅ Eligibility for Refunds

Refunds are only considered under the following conditions:

  • There is a clear, verifiable failure on our part to deliver a core feature or service as described.

  • No refund will be provided once a service has been initiated and partially or fully delivered, unless the service is proven faulty or non-functional.

  • Refunds are not provided for change of mind after a service has commenced or access has been granted to premium features.

  • In some cases, users may receive account credit instead of a cash refund, which can be applied toward other services on Foluson.space.

📅 Time Frame

  • You must submit your refund request within 7 days of purchase.

  • Requests beyond 7 days will not be eligible for a refund under any circumstance.

  • Refunds, when approved, will be processed within 15 business days.

💳 Refund Limits

We do not refund:

  • Any third-party charges (e.g., government fees, external payment gateway charges, integration tools).

  • Any time already spent by our team on setup, onboarding, or customization.

  • Any fees related to services already rendered or completed.

🔁 Service Changes

If you'd prefer to switch to a different plan or service:

  • You may request a plan switch within 7 days of purchase.

  • The value of the original service (minus earned fees) will be credited to your account for use on another service.

  • No cancellation fee applies when switching plans or services.

❌ Cancellations

  • If cancellation is requested after we’ve started service delivery, a 20% cancellation fee may apply.

  • Any amount already spent on labor, resources, or third-party costs will be deducted before processing the refund.

  • If work is completed or a deliverable has been accessed/downloaded, the service is considered non-refundable.

🌍 Force Majeure

Foluson.space shall not be liable for failure or delay in performance due to events beyond our control, including but not limited to:

  • Natural disasters

  • Platform outages

  • Government delays

  • Internet disruptions

  • Legal or regulatory changes

⚖️ Disputes & Contact

If you believe you're entitled to a refund or have concerns about billing:

  • Reach out to support@foluson.space with the subject line “Refund Request”

  • Include your account ID, service name, reason for refund, and any relevant evidence.

All approved refunds will be issued to the original payment method.

🤝 Our Promise

We value your experience with Foluson.space and will always work to resolve any concerns in good faith. Refunds are not guaranteed, but fairness and support are.